Shipping during the Holiday Season

SatoshiLabs
Trezor Blog
Published in
2 min readDec 11, 2017

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With much regret, SatoshiLabs would like to inform you that due to the exceedingly high and unanticipated demand associated with the increase in bitcoin value, the stock at TREZOR Shop will be depleted soon.

Despite the increased output of the production factory and a reinforced logistics team to dispatch all the orders, we will not be able to meet the overwhelming demand for TREZOR devices. We are happy to see such an interest, but at the same time, we are sorry we cannot serve all of you. Therefore, we would like to apologize for any inconveniences caused by this situation.

To mitigate the fallout, we will have to prioritize new orders starting today. If you wish to receive your order as soon as possible, please select the correct shipping priority. Orders with additional priority will be dispatched as quickly as possible (currently, three days from the date of order). Orders without priority will be sent out in February 2018.

Does not apply to orders made before the release of this article.

Shipping times in December 2017 (with shipping priority)

  • To ensure timely delivery before December 23rd, please place your order by the end of December 13th (UTC+1) the latest, and choose Shipping by DHL.
  • We cannot ensure that orders shipped by the standard method (Czech Post) will be delivered on time. The current estimate for standard shipping is end of December, beginning of January 2018

Shipping times in February 2018 (without shipping priority)

We are not expecting any delays in shipping for orders to be delivered in February.

  • Orders fulfilled by DHL will be delivered within 2–5 days from the dispatch date.
  • Orders fulfilled by the Czech Post have a varying delivery estimate, ranging 5 days to 6 weeks from the dispatch date depending on your location and your national post service.

We apologize again for any inconvenience caused by this situation.

Thank you for understanding!

About Us

TREZOR model T is the next-generation hardware wallet, designed with experiences of the original TREZOR in mind, combined with a modern and intuitive interface for improved user experience and security. It features a touchscreen, faster processor, and advanced coin support, as well as all the features of the TREZOR One.

TREZOR One is the most trusted and ubiquitous hardware wallet in the world. It offers an unmatched security for cryptocurrencies, password management, Second Factor, while maintaining an absolute ease-of-use, whether you are a security expert or a brand new user.

SatoshiLabs is the innovator behind some of the most pivotal and influential projects with Bitcoin and cryptocurrencies, mainly TREZOR, the world’s first cryptocurrency hardware wallet, or CoinMap.org, the primary resource for bitcoin-accepting venues.

Links

TREZOR Shop: shop.trezor.io

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Innovating since we founded the industry in 2013 with production of the first crypto hardware wallet, the Trezor One. Open-source, secure, community-driven.